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AIW 110 · For people managers and team leads

AI at Work: Leading a team that uses AI

Setting your team's rules for AI, deciding which work goes to AI, reviewing work that AI helped with, unapproved AI tools, a mistake that AI caused, and talking with your team about AI and their jobs.

7 lessons · about 31 min · quiz · certificate

Course outline

Lessons

  1. 1Setting your team's rules for AIWhy your team needs rules for AI from you · What the AI Act asks of your organization · Writing your team's own version of the policy · Making it normal to tell you when AI helped5:10
  2. 2Deciding which work goes to AIHow to decide which of the team's work suits AI · Testing AI on real tasks before the team adopts it · Decisions about your people and the high-risk rules · The ban on AI that reads emotions at work5:31
  3. 3Reviewing work that AI helped withHow invented sources ended a draft AI policy · Why the reviewer answers for what passes review · What to check yourself before you sign off · Matching the depth of the check to the stakes4:52
  4. 4When someone uses an AI tool you haven't approvedHow often people hide their use of AI at work · Reporting the same day what data went into the tool · What followed an upload at an Australian authority · Helping the person find an approved way to work4:45
  5. 5When AI causes a mistake on your teamContaining the mistake and reporting it the same day · Getting the facts before you say anything public · How a publisher corrected invented quotations · How a law firm fixed the steps that failed4:39
  6. 6Talking with your team about AI and their jobsHow common the worry is and what the data shows · Saying what has been decided and what has not · Talking about tasks, skills and time to learn · Informing workers before a new AI tool comes in4:32
  7. 7The habits of a manager whose team uses AI1:10
  1. Final quizOpens when every lesson is done.
  2. CertificateA dated record of completion, issued when you pass the quiz.